SaaS Implementation

Problem:

Managed implementations of SaaS solutions to websites for major fashion retailers.

Actions:

  • Led project delivery teams to implement a suite of SaaS solutions for global retailers.

  • Served as the primary point of contact for the client teams.

  • Led internal project delivery teams and coordination with external client development teams.

  • Developed and piloted a new implementation process for flash sale sites.

  • Customized the implementation rollout for a multi-brand retailer, achieving a company record for speed.

Outcome:

Consistent successful implementations of SaaS solution with special focus on custom and expedited to win new-market opportunities.

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